Frequently Asked Questions
Everything you need to know about your Juicy Couture shopping experience.
How can I track my Juicy Couture order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Please note that certain items, such as intimate apparel or final sale items, may not be eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my velour tracksuit?
To maintain the quality of your velour, we recommend machine washing inside out in cold water on a gentle cycle and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find the best fit for your body measurements.